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Delivering Happiness: Insight and inspiration from Zappos

I’m currently putting together the presentation for this month’s Moxie Club and as part of my research came across this amazing video from Tony Hseih, the CEO of Zappos. Zappos has become the most successful online shoe retailer in the US starting from $1.6m in 1999 to $1.2 billion last year (wow!). Their secret to success is not a secret and there is some great advice and wisdom in this video.

I hope you enjoy it!

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About Julie Hall

Hi, I'm Julie Hall, the founder of Women Unlimited. Which is my 4th business. I've had a business as a headhunter, a consultant, a new media agency and now finally Women Unlimited. I've learned lots of lessons - many of which could have been avoided. I hope you find the articles and stories on this website useful, and feel free to get in touch, I'd love to hear from you.

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