Building High Powered Customer Loyalty

It is an accepted fact that it costs more to get a new customer than it does to keep an existing one coming back. Yet somehow companies and organizations keep neglecting the wisdom of a bird at hand being worth more than two or even three in the bush.

It is possible to create a very loyal customer base and consideration of the following customer service statistics will drive home how important it is in these modern, competitive times that an organization keeps its customers happy and Continue reading “Building High Powered Customer Loyalty”