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Tag Archives: business thankyou’s

Where have all the thank you’s gone?

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We all know it costs more money to win a new customer than retain an existing one.  So why has the act of thanking our valued customers and contacts for their support and custom become so elusive? My young daughter received a card from Cancer Research UK recently.  We’d run its Race for Life back in June and were really proud that we had both completed the course and managed to raise sponsorship money for this worthwhile cause. The card was very impressive and tailored to youngsters.  It was personalised …

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