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Tag Archives: customer engagement

Why you should get engaged (to your customers)

Are you in a long-term relationship? I don’t mean with your significant other, pet, or favourite pair of shoes. I mean with your customers. You might not know it, but your existing customers are the key to your success, and I’m going to tell you why they matter so much and how you can keep them happy. Too many business owners are always chasing their next customer, whilst neglecting their current ones. This is a huge mistake, and I mean H.U.G.E. Not only do repeat customers spend more with you …

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