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How to handle the business contacts from hell!

Business contact hell fighter

As a business owner, employee or just human being, you will have to deal with many people in both a professional and personal setting. The vast majority of people we meet in the course of business are polite, friendly and generally not a nightmare – at least not straight away! Eventually though, situations are bound to crop up, such as disputes, complaints, sales pitches, negotiations, interviews etc., that are made even more challenging by the fact that the people you are dealing with are not blessed with great interpersonal skills. …

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