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Tag Archives: loyalty workshops

Your Stories: The Flying Dodo

Michelle Collins

Michelle Collins joins us today to talk about her business The Flying Dodo.  Only 5 months old, The Flying Dodo is a customer happiness consultancy. It helps companies to create meaningful and memorable customer experiences that lead to customer loyalty and stronger brands. Michelle tells us ‘Happiness is an unfaltering human emotion. Because we are physiologically wired to repeat what makes us happy, happiness creates loyalty. By understanding the triggers for happiness I help businesses to design experiences that maximise positive emotions and minimise negative emotions. Services offered include holistic …

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